Cooach AB (publ) (corporate identity number 559005-6783), “Cooach”, protects your personal privacy and always strives for a high level of data protection. This privacy notice covers all legal entities within the Cooach Group and explains how we use the personal information we collect about you when using our website, when you are applying for a job, or when you are an employee within Cooach.
This privacy policy explains how we collect and use your personal information. The privacy notice also describes your rights and how you can enforce them. It is important that you take note of and understand the privacy notice. You are always welcome to contact us with any questions.
Cooach AB (publ) corporate identity number 559005-6783 with address Drottninggatan 86A, 111 36 Stockholm is responsible for the processing of personal data.
We store your personal information for as long as it is necessary for the purpose for which it was collected. Depending on the legal basis on which we support the treatment, this is possible a) follow from an agreement; b) be subject to valid consent; (c) be governed by law; or d) follow from an internal assessment based on a balance of interests. In the tables below, we indicate (to the extent possible) the period during which the personal data will be stored or the criteria used to determine the period.
We collect information about you when you register with us, place an order for products or services or provide shipping details. We also collect information when you voluntarily complete customer surveys, provide feedback, or apply for a job. Website usage information is collected using cookies. We may also collect contact information on trade show visits.
In particular, we may collect and process the following categories of personal data:
Applicants and Employees
We will only accept the Curriculum (CV) that you send us through the “Career” section of our website. In the event that you send a CV to Cooach, we inform you that the data provided will be processed to make you participate in the selection processes that may exist, carrying out an analysis of your professional profile with the aim of selecting the best candidate for the vacant place. We inform you that we will only accept your CV if you send it to us electronically, so that resumes sent or delivered on paper will not be accepted. In case of any modification in the data, please inform us in writing as soon as possible, in order to keep your data duly updated.
We inform you that your CV and the data it contains will be kept for a maximum period of two years (or longer if there is a legal obligation to do so), after which the data will be deleted, guaranteeing total confidentiality both in the treatment and in its subsequent destruction. In this sense, after the aforementioned period and, if you wish to continue participating in the Cooach selection processes, please send us your CV again.
However, in the event that you are hired by Cooach, your CV will be kept, along with the rest of your employment record as long as your contractual relationship with the Company is maintained.
For applicants and employees, information we hold includes (but is not limited to):
We use information about you to fulfill any and all agreements between us, to process your order, administer your account, and email you information about other products and services that we believe may be of interest to you. We also use the information collected from the website to personalize your repeated visits to our website and transmit your personal information to our group of companies so that they can offer you their products and services. Cooach will only share your information for marketing purposes within Cooach and with our distributors.
For candidates and employees, the information we have includes your application and references, your employment contract and any modifications thereto, correspondence with or about you, such as letters confirming your salary for a mortgage operation, information necessary for payroll purposes, benefits and expenses; contact and emergency contact details; records of vacation, illness and other absences; information necessary for the policy of monitoring equal opportunities; and records related to your professional history, such as training records, records or other performance evaluations and, where applicable, disciplinary and complaints.
In particular, the processing may also be carried out for the following purposes:
In accordance with the prevailing laws on electronic commerce and communication, we inform you that Cooach does not perform SPAM practices, therefore, Cooach will not send commercial emails by email if we do not have the necessary legitimacy, or your consent. In any case, you will always have the possibility to withdraw your consent to receive communications from us.
We will not process your personal data for any other purpose than those described except by legal obligation or regulatory requirement.
You will not be subject to decisions based on automated processing that produce effects on your data.
Commercial information
We would like to send you information about our products and services and other companies in our group that may be of interest to you based on our legitimate interest. If you do not wish to receive commercial information, you can choose to unsubscribe from this service at any time. You have the right at any time to request it at any time. If you no longer wish to receive commercial information, please contact support@cooach.io or choose the unsubscribe option included as a link in each commercial email we send to you.
Any communication sent will be incorporated into Cooach information systems.
In the event that you provide us with your personal data and accept this privacy policy, the User expressly consents to the Company carrying out the following activities and/or actions, unless the User indicates otherwise:
Sending commercial and/or promotional communications in response to your request for information by any means you have provided to us.
Sending any information, including commercial information about news, developments, fairs, etc., and all information related to our activities and related to the products purchased or services contracted by our clients.
The User is informed that the means enabled by the company to communicate with clients and others affected are the corporate landlines and mobile phones and the corporate or customer service email provided on our website.
Cooach will not consider commitments made by WhatsApp to be firm. If you send personal information through a means of communication other than those indicated on this website, or by any other means provided by the Company, the Company will be exempt from liability in relation to the security measures provided by the medium in question.
Should you at a later stage no longer wish to receive commercial information from us, every email will include a link where you can choose to unsubscribe from further communication.
The legal basis for processing your personal data is your consent granted to carry out the purposes described above and that will be requested at the time you request information, or by checking the corresponding box when collecting your data in any of our personal data collection forms.
In the event of a contractual relationship between the user, client, supplier or employee and the Company, the legal basis will be the contractual obligations that will have been generated, as well as, where appropriate, the fulfillment of the corresponding legal obligations.
In the event that you do not provide us with your personal data or if you do not accept this privacy policy, Cooach will not carry out the processing of your personal data, but may also imply the impossibility of receiving information from the Company’s services or, where appropriate, of fulfilling the contractual obligations between you, your company, and Cooach.
The personal data you provide will be kept for the time necessary to manage the information you request from us, as well as to manage the services you request from us or, for the fulfillment of any contract that is generated between Cooach and third parties. In the event that we have your personal data in our database for the sending of commercial information, they will be kept as long as the necessary legal basis that legitimizes the processing is maintained. You may revoke your consent at any time in order not to receive commercial information.
Once the data has met the needs for which they were collected, we will delete them. However, we will keep your data longer if it is necessary for compliance with legal obligations. Likewise, it may be necessary to keep them for the time necessary for the prescription of the legal responsibilities that are generated.
We normally store B2B contacts (customers, distributors or other contact persons) 10 years after the last contact or when the person requests the deletion of their data.
The data you provide us to start a selection process will be kept for a maximum period of one year. Subsequently, if you have not joined Cooach or are not part of a selection process, they will be deleted, and we will not keep a copy.
The personal data of our employees will be kept for the duration of their employment with Cooach and subsequently for the periods provided by law.
Only authorized Cooach employees and distributors have access to personal information. Authorized IT-staff may audit and monitor equipment, systems, and network traffic for security, compliance, and maintenance purposes. For applicants and employees HR and authorized manager have access and can process personal data.
The categories of recipients to whom your Personal Data may be communicated are as follows:
The data you provide may be incorporated into our database that is integrated into the information systems of Cooach. Therefore, the data may be known by the other companies of our Group, where appropriate for operational reasons, and where there is a legitimate interest as well as where the purpose of the processing is not changed.
In any case, all the third parties mentioned above will have previously signed the corresponding Data Processing Agreement following our instructions in accordance with current regulations on the protection of personal data, will be subject to the duty of professional secrecy, or will act in compliance with a legal obligation.
The information you provide to us both through this website and through the application will be hosted on Cooach servers or Cooach third party storage providers.
Cooach has taken technical and organizational measures to ensure that your personal data is processed securely and that they are protected from loss, misuse and unauthorized or unauthorized access. Only the people who need to access your personal data in order for us to fulfill our stated purposes, have access to them.
Organizational security measures are measures that are implemented in working methods and routines within the organization. Our organizational security measures from time to time includes, but is not limited to:
Technical safety measures are measures that are implemented through technical solutions. Ours technical safety measures from time to time are but not exclusively:
If you wish to exercise the rights that GDPR grants you, please send us an email to support@cooach.io indicating in the subject, the right you want to exercise and attaching a copy of your national identity document or passport. We will not process or store the copy of your identification for any longer than the time we need to carry out your request, and in no event will we keep the copy for longer than 30 days from the date of your initial request.
The Rights that the current regulations recognize and that, where appropriate, you can exercise are:
For more information or details on this topic, please visit https://gdpr-info.eu/chapter-3/
We use the information about you to process your order, manage your account and to email you information about other products and services we think may be of interest to you. We also use information collected from the website to personalize your repeat visits to our website and pass on your personal information to our group of companies so that they may offer you their products and services. Cooach will only share your information for marketing purposes within the Cooach and our distributors.
In some situations, Cooach may transfer personal data to countries outside of the EU/EES. In these situations, Cooach will take the necessary measures to protect your personal data in accordance with applicable requirements, for example, by requiring the receiving party to protect your personal data in accordance with applicable data protection regulation.
For employees, we have in place safeguards including an IT-security policy and HR records storage instruction to ensure the security of your data.
When you visit our website, we may send “cookies” to your computer. A cookie is a small text file or piece of data that a website that you visit can place or save onto your computer.
Cookies do not themselves contain any personally identifiable information. However, if you provide such personally identifiable information to us (such as by registering for an Internet related service or password provided by us), such information may be linked to the data stored in the cookie. There are two types of cookies. The first type saves a file for a longer period onto your computer, and it can remain on your computer after you shut it off. Such cookies could, for example, be used to tell a visitor what information on the website has been updated since his or her last visit to that website. The second type of cookie is called a “session cookie”. While you are visiting a website, session cookies are temporarily stored in your computer’s memory. This could be done, for example, to keep track of what language you have chosen at the website. Session cookies are not stored for a long period of time on your computer since they disappear when you close your web browser.
We may use third parties to assist us in collecting or processing information obtained through cookies.
We may use cookies for several reasons, such as:
Your choices regarding cookies
Our website contains links to other websites. This privacy policy only applies to the website within Cooach. When following links to other websites, you should read their privacy policies.
Cooach declines any responsibility for the use of your personal data by third parties. The use of these websites is done at your own risk.
We keep our privacy notice under regular review and we will place any updates on this web page. This privacy notice was last updated on February 26, 2024.
Please contact us if you have any question s about our privacy notice or information we hold about you in Cooach:
Email to support@cooach.io
Or
Cooach AB
Privacy Officer
Drottninggatan 86A
111 36 Stockholm
Sweden
Cooach AB (publ)
Org.nr: 5590056783
Drottninggatan 86 A
111 36 Stockholm, Sweden
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